MySonicWall Organization Account and Migration Steps

Current/legacy behavior: The MySonicWall account structure is user based which means products are mapped to the employee who registered it in MySonicWall. This creates many downstream challenges forr organizations to manage their products such as inconsistent visibility and access.

Key new changes:

• To overcome the current pain points, we have introduced a new Organization Account structure where instead of the user, the organization owns all the registered products and tenants, and created user groups.
• We have also introduced a new role called Super Admin who will by default have full access to the product inventory at the organization level and can manage access for other employees.
• A new ‘Affiliation’ workflow to share products with organizations outside of your organization.

For more details on the Organization Account, its benefits and updated workflows, please refer to the user guide here.

If you are a SonicWall partner, you can also learn more at SonicWall University here.

Migrate your account to new Organization Account

To access the new features and migrate your account to the new structure, please follow the steps below.

1. Login to MySonicWall.
2. Navigate to My Workspace | User Groups |User List.
3. Click on Assign Super Admin.
             For the existing/legacy accounts, this option is presented to existing account admins who can then select the user they want to assign as Super Admins.
   
   1. If you don't see the option, navigate to Settings -> My Account -> User list and find the user who has the 'account admin' flag who can make the conversion
      1. 
4. Add or update the Super Admins.
              One organization can have up to 4 Super Admins.
5. Once the Super Admins are assigned
              The existing account gets migrated to a new Organization Account structure.
              The Super Admins have full access to the organization's account products and resources.
               Organization ID is created for each organization which is used for the new ‘Affiliation’ workflow to share products with users outside of your organization.