Device hangs and locks up after importing a certificate
Description
The SonicWall Appliance hangs after importing a signed certificate. System | Certificate | Import
- CPU reaches 100%
- No GUI access
- Need to reboot the SonicWall to retrieve access
Cause
Excerpt from Putty console connection:
DEYTA-ADMIN@Deyta-HQ-Main4600> diag show cpu
CPU Monitor:
Current 1s CPU Utilization: 100.00%
Current 10s CPU Utilization: 100.00%
Total Average CPU Utilization: 12.85%
03/12 11:18:02.704: exception - *** exception reboot ***
03/12 11:18:02.800: stacktrace -
03/12 11:19:25.496: reboot - 03/12/2015 11:19:25.480: task tWebMain05 was suspended at 0x807b339c
03/12 11:19:25.496: reboot - *** software watchdog reboot ***
Resolution
The fix that resolves the issue has been included in SonicOS versions 6.2.5.1-26n and 6.1.2.6-27n.
You can contact our Technical Support about this issue, mentioning DTS 158322.
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