Better Together: Capture Client and SonicWall MDR

In the world of cybersecurity, we're often led to assume that the best, most high-tech and shiniest tools on the market are all that’s needed to secure your organization, but that’s far from the truth. In reality, strong protection requires much more than simply setting and forgetting best-of-breed point products. You also need the people and processes to best enable the benefits of powerful tools and features. When it comes to endpoint security, Managed Detection and Response (MDR) services are bringing together the technology, people and processes through a Security Operations Center (SOC). Our SOC empowers the Endpoint Detection and Response (EDR) tools you use to secure your endpoints and respond to alerts around the clock for the ultimate peace of mind.

You might be wondering: is my EDR tool inadequate? The truth is, EDR tools are still the most foundational defense for securing endpoints, and they can be both tremendously powerful and jam-packed with advanced threat-hunting tools. But an EDR tool sends a lot of alerts, and the tool is only as good as the team that’s managing these alerts.

MSPs are jacks-of-all trades. They’re often handling all IT needs for their customers, not just security. They also run with limited resources and almost never have 24/7 operations. This means they are typically drowning in EDR alerts across all their customers, and often alerts can sit for several hours before they are addressed if they come in overnight or on the weekend. Unfortunately, these aren’t the kinds of alerts that can wait that long. Recent reports show a staggering 81% of ransomware threats are deployed outside of traditional working hours. An attacker entering your networks when no one is typically online means greater dwell time and risks becoming a major cyber incident. Although in 2024 the average time to identify and contain a breach fell to a seven-year low, the average time remains an eye-watering 258 days.

All this goes to say that without a 24/7 expert SOC by your side, utilizing the full potential of an EDR tool can be difficult. Organizations can suffer from alert fatigue, complex security operations and missed critical alerts. This is where adding a SOC via an MDR service can empower you to ensure your customers stay safe, successful and compliant. SonicWall’s Capture Client and MDR service work better together to defend MSPs and their clients. Here’s how it works and why Capture Client and SonicWall’s MDR work better together.

What is Capture Client?

Capture Client is SonicWall’s endpoint security solution. It’s powered by a dual engine that combines effective and complimentary endpoint protection, threat detection and response, and integrated network security features. It provides the foundational defenses for a layered security approach and threat detection/hunting features that is bolstered by an MDR service like SonicWall’s. While Capture Client focuses on endpoint security, it synergizes with SonicWall’s Next-Generation Firewalls (NGFWs) and Zero Trust SASE solution, Cloud Secure Edge (CSE). All of these solutions work together to holistically defend all aspects of an organization’s cloud, network and endpoints.

Introducing SonicWall MDR

An MDR service takes your endpoint security to the next level by combining the automated technology of an EDR with human expertise. SonicWall’s MDR is a comprehensive service offering that includes 24/7 threat monitoring, threat hunting and detection response. These benefits, especially having an around-the-clock SOC for around-the-clock threat mitigation, are critical to taking full advantage of advanced EDR tools like Capture Client.

Because most SMBs and MSPs can’t afford the estimated $2.86 million yearly investment or the compliance challenges that come with setting up your own SOC team and capabilities, many MSPs opt to partner with a SOC. Partnering with SonicWall’s SOC team means that you can fully leverage Capture Client’s enterprise-grade capabilities to leverage advanced analytics and human expertise to deliver sophisticated and thorough incident investigation and response.

Why They’re Better Together

Here’s what you can expect from SonicWall’s MDR service paired with Capture Client:

Enhanced Threat Detection

Capture Client’s ability to gather and analyze threat data is significantly enhanced when paired with that layer of human expertise from SonicWall MDR. The SOC team identifies which of your many EDR alerts are relevant and recognizes when patterns in alerts may indicate a larger threat. In summary, never worry about missing a critical alert again.  

Rapid Incident Response

According to SonicWall’s SOC, the most critical alerts occur at 4 a.m. You can rest assured knowing that SonicWall’s MDR operates 24/7 and delivers proactive security services based on alerts and telemetry gathered from Capture Client. That means when a critical alert or incident happens outside working hours, SonicWall’s MDR can respond immediately, drastically decreasing dwell time and mitigating the impact of incidents, including ransomware.

Simplified Management

Managing multiple security solutions across multiple diverse tenants can be cumbersome. By adding SonicWall MDR to Capture Client, organizations can streamline their security operations which allows your team to focus on other strategic initiatives and put customers at ease, rather than getting bogged down by security operations.

Enhanced Compliance

When serving customers operating in regulated industries such as healthcare or finance, maintaining compliance with security standards is critical. The combination of Capture Client and SonicWall MDR not only helps secure your endpoints, but 2x monthly audits can help ensure your organization adheres to regulatory requirements by providing detailed reports and insights into your security posture.

No Commitment Service with Ultimate Scalability

Capture Client MDR has no annual contracts and no minimums. Experience superior service without being locked into a long-term commitment. Whether you support 50 or 5000 endpoints, it’s easy to get started with MDR and you’ll never have to worry about renewals as your business scales.

Enhanced Security and Expert Threat Response

Capture Client’s ability to gather and analyze threat data is significantly enhanced when paired with that layer of human expertise from SonicWall MDR. The SOC team identifies which of your many EDR alerts are relevant and recognizes when patterns in alerts may indicate a larger threat. In summary, never worry about missing a critical alert again.  

According to SonicWall’s SOC, the most critical alerts occur at 4 a.m. You can rest assured knowing that SonicWall’s MDR operates 24/7 and delivers proactive security services based on alerts and telemetry gathered from Capture Client. That means when a critical alert or incident happens outside working hours, SonicWall’s MDR can respond immediately, drastically decreasing dwell time and mitigating the impact of incidents, including ransomware.

Managing multiple security solutions across multiple diverse tenants can be cumbersome. By adding SonicWall MDR to Capture Client, organizations can streamline their security operations which allows your team to focus on other strategic initiatives and put customers at ease, rather than getting bogged down by security operations.

When serving customers operating in regulated industries such as healthcare or finance, maintaining compliance with security standards is critical. The combination of Capture Client and SonicWall MDR not only helps secure your endpoints, but 2x monthly audits can help ensure your organization adheres to regulatory requirements by providing detailed reports and insights into your security posture.

Flexible, Scalable and Future-Ready Security

Capture Client MDR has no annual contracts and no minimums. Experience superior service without being locked into a long-term commitment. Whether you support 50 or 5000 endpoints, it’s easy to get started with MDR and you’ll never have to worry about renewals as your business scales.

While security needs continue to become more complex, investing in this powerful combination of Capture Client and SonicWall MDR means you can simplify your security operations while enjoying a robust, layered security solution that offers both prevention and response capabilities. With SonicWall’s expertise and technology by your side, you can focus on what you do best – growing your business – while we safeguard your clients and digital assets. 

Ready to elevate your security offerings and streamline your security operations? Speak to our team today and experience how you can get started with a Managed Detection and Response (MDR) service with a free proof of concept!