Protecting the Protectors: 4 Ways SonicSentry MXDR Helps MSPs Stay Secure and Grow Their Businesses

Stop losing sleep over security alerts—SonicSentry has you covered 24/7.

When a security alert comes in at 2:00 a.m. on a Saturday, how long does it take you or your team to deal with it? For many MSPs, the answer is often “Whenever we get back into the office” or “Bob monitors alerts from his phone.” While those may seem like perfectly fine answers on the surface, the reality is that a delay in handling a security alert can increase a threat actor’s dwell time, allowing them to cause more havoc and take that annoying security alert to a full-blown cyber incident. Hackers actively try to exploit this, typically timing their attacks to the middle of the night, weekends and holidays to take advantage of times they think no one may be watching.

It's not just the immediate response to threats that MSPs struggle with. Security tools are notoriously noisy, sending so many alerts that it can be overwhelming. Many of the alerts are false positives, and the constant barrage means that many MSPs simply cannot find the true alerts in all the noise. They’re trying to manage the ins and outs of their businesses and simply don’t have the staff or time to weed through hundreds of security alerts. They also often don’t have the deep cyber knowledge to recognize when alerts are truly critical.

MSPs are being asked to do more than ever by their clients, from security to basic computer troubleshooting. But they don’t have to handle security concerns alone. That’s where SonicSentry comes in. SonicSentry MXDR provides 24/7 security operations center (SOC) monitoring across the attack surface, with the flexibility MSPs need for their businesses. The SonicSentry SOC becomes your SOC – it allows you to extend your offerings without having to build out your team yourself.

Here are just a few of the ways SonicSentry MXDR can make a difference to your business as an MSP:

Immediate Mitigation of Threats

When that threat alert comes in in the middle of the night on Saturday, you can trust that the SonicSentry SOC team is on it. They will take immediate action to contain active threats and minimize damage and will contact you to inform you of the situation and any needed next steps. You won’t have to worry about someone from your team needing to babysit alerts over the weekend, and you’ll have the peace of mind that threats are being dealt with as fast as possible.

Eliminate Your Alert Fatigue and Get Proactive About Security

It’s simple: You should be focused on serving your clients, not digging around through security alerts. With SonicSentry MXDR, our SOC handles alerts for you. They’ll tell you if any alerts need your attention, and they’ll stop attacks in progress quickly. But beyond that, the SOC conducts active threat hunting, leveraging the latest threat intelligence and behavior they’ve seen in the wild to take proactive measures to keep you and other MSPs using the service safe from cyber threats.

Put A Single SOC Behind the Attack Surface

Let’s face it – work goes way beyond the endpoint today. Clients you’re serving likely have several cloud SaaS apps they log into every day, not to mention their email. And if they have offices, you’ve probably deployed a firewall. SOC monitoring on endpoints is important, of course, but it’s also important to put this 24/7 monitoring across the attack surface, including cloud and network. SonicSentry MXDR puts a single SOC behind all these tools, allowing our SOC analysts to correlate data and recognize when larger-scale attacks involving more than one attack vector may be happening.

Run Your Business Your Way

SonicWall is committed to listening to our MSP partners and developing tools and services that best fit the way they do business. That’s why all our SonicSentry MXDR offerings are available a la carte, with monthly billing and no minimums. You can fit these services into your own service offerings in the way that best makes sense for your customers. SonicSentry MXDR is also co-managed; you will be the hero to your customers and can manage your customer relationships as you see fit.

Cyber threats are growing and changing every day. It’s easy to think that MSPs and the small- and medium-sized businesses they serve aren’t targets, but it’s just the opposite – their perceived lack of cybersecurity sophistication makes them even bigger targets. With SonicSentry as part of your team, you have an entire crew of cyber defenders protecting you and your clients from the ever-evolving threat landscape. They become an extension of your team, standing between you and threat actors, always ready to take action.

Experience SOC services purpose-built for MSPs. This is SonicSentry.

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