• SonicOS NSv 7
• Introducing the NSv Series
  • Feature Support Information
  • Node Counts Per Platform
  • Installation File / Supported Platforms
  • Hardware Compatibility
  • Support for SR-IOV
  • Support for vMotion
  • Support for One-Arm Mode
  • Support for Tap Mode
  • Product Matrix and Requirements
  • Backup and Recovery Information
  • Best Practices and Recommendations
  • High Availability Configurations
  • Exporting and Importing Firewall Configurations
  • Upgrading from SonicOS 6.5
  • Upgrading to a Higher Capacity NSv Model
  • Creating a MySonicWall Account
• Installing SonicOS on the NSv Series
  • Obtaining the OVA from MySonicWall
  • Installing the NSv Virtual Machine
  • Viewing and Editing Virtual Machine Settings
  • Troubleshooting Installation Configuration
    • Insufficient Memory Assignment
    • Incompatible CPU
    • Incorrect CPU Configuration
    • Insufficient Resources at Time of Configuration
    • Incorrect Network Adapter Configuration
    • Incorrect Number of Network Adapters
    • Insufficient Memory When Jumbo Frames Enabled
• Licensing and Registering Your NSv
  • Registering the NSv Virtual Machine with SonicOS
• SonicOS Management
  • Managing SonicOS on the NSv Series
  • Using System Diagnostics
• Using the Virtual Console and SafeMode
  • Using the ESXi Remote Console to Configure the WAN or LAN Interfaces
  • Navigating the NSv Management Console
    • System Info
    • Management Network or Network Interfaces
    • Test Management Network
    • Diagnostics
    • NTP Server
    • Lockdown Mode
      • Temporary Lockdown Mode
    • System Update
    • Reboot | Shutdown
    • About
    • Logs
  • Configuring SR-IOV
  • Using SafeMode on the NSv
    • Enabling SafeMode
    • Disabling SafeMode
    • Configuring the Management Network in SafeMode
      • Configuring Interface Settings
      • Disabling an Interface
    • Installing a New SonicOS Version in SafeMode
    • Downloading Logs in SafeMode
• SonicWall Support
  • About This Document

Downloading Logs in SafeMode

When the NSv virtual machine is in SafeMode, extra logging information is kept that can be downloaded. The logs are available from the SafeMode web management interface that can be accessed through the URL provided at the public IP address of an NSv.

In SafeMode, the web management interface is only available by way of http (not https).

To download logs from SafeMode

1. In a browser, navigate to http://<IP address>, using the applicable IP address. The SafeMode web management interface displays.

   

2. Click Download Safe Mode Logs. A compressed file is downloaded that contains a number of files, including a console_logs file that contains detailed logging information.