• Secure Mobile Access 12.4
• Using Secure Mobile Access WorkPlace
  • WorkPlace Overview
  • WorkPlace Lite
  • Access Methods and Resources
    • Managing App based One-Time Password
  • Logging into WorkPlace
    • Changing Your Password
    • Entering Credentials Using the Virtual Keyboard
  • Logging out of WorkPlace
  • The Network Explorer Page
  • Accessing Network Resources
    • Using Shortcuts
      • To Access a Resource Using a Shortcut
      • To Configure Custom Links
    • Using the Intranet Address Box
      • Accessing Web Resources Using the Intranet Address Box
      • Accessing Network Resources Using the Intranet Address Box
      • Accessing Terminal Servers Using the Intranet Address Box
    • Using Bookmarks
      • Adding Bookmarks
      • Reordering Bookmarks
      • Editing Bookmarks
      • Deleting Bookmarks
  • Options Using HTML
    • Overview
    • RDP Using HTML
      • Keyboard Support for RDP
      • Copy and Paste in HTML RDP
  • Working with Folders and Files
    • Using the Network Explorer
      • Displaying the Network Explorer Page
      • Working with Folders
        • Viewing the Contents of a Folder
        • Creating Folders
        • Renaming Folders
        • Downloading a folder
        • Copying Folders
        • Cut and Paste a Folder
        • Deleting Folders
      • Working with Files
        • Opening Files
        • Downloading Files
        • Uploading Files
        • Renaming Files
        • Copying Files
        • Cut and Paste Files
        • Deleting Files
  • Secure Endpoint Manager (SEM)
    • Supported Operating Systems and Browsers
    • Installing Secure Endpoint Manager
    • Setting up the Secure Mobile Access Connect Agent
      • Proxy Configuration
      • Logs
      • Exporting logs in SEM
      • Browser Warning
      • End Point Control (EPC)
      • Personal Device Authorization(PDA)
  • Troubleshooting
    • Viewing Connection Status Information
    • Viewing Security Zone Information
    • Troubleshooting Tips
      • Troubleshooting Full Network Access Problems
      • Troubleshooting Agent Provisioning or Activation Problems
• SonicWall Support
  • About This Document

Managing App based One-Time Password

You can manage your app based one-time password account from Workplace if allowed by admin. From Workplace, you can register a new device for app based one-time password in situations when you need to switch to a new mobile device. You can also view your current list of backup codes and renew them.

To manage app based one-time passwords

1. Click Logged In User > Details.

   The System Status is displayed.

   

   The available list of Backup codes are displayed under App based One-Time Password to log into the Workpalce portal when needed.

2. In order to generate a new set of codes, in situations where you think your current codes are compromised, click Renew to generate new set of backup codes.

   Each code can be used only once. If you have exhausted the codes, then click Renew to regenerate new backup codes.

3. To register a new mobile device, click Deregister to remove the App based One-Time Password account from appliance.

   Once unregistered, you can remove the account from mobile device. You are prompted to register during next log in.