Secure Mobile Access 100 10.2 Administration Guide
- Secure Mobile Access 10.2
- Introduction
- About This Guide
- New Features
- Deprecated Features
- Overview of SMA Components
- SMA Software Components
- SMA Hardware Components
- Client Versions Released with 10.2
- SMA 500v Virtual Appliances
- Increased Client Connections on SMA 210/410
- Capture ATP Integration Overview
- Always on VPN
- Encryption Overview
- SSL for Virtual Private Networking (VPN)
- SSL Handshake Procedure
- IPv6 Support Overview
- Portals Overview
- File Shares
- Domains Overview
- Application Offloading and HTTP(S) Bookmarks Overview
- Cross Domain Single Sign-On
- ActiveSync Authentication
- Network Resources Overview
- SNMP Overview
- DNS Overview
- Network Routes Overview
- NetExtender Overview
- What is NetExtender?
- Benefits of NetExtender
- NetExtender Concepts
- NetExtender and IPv6
- Two-Factor Authentication Overview
- One Time Password Overview
- End Point Control Overview
- Web Application Firewall Overview
- What is Web Application Firewall?
- Benefits of Web Application Firewall
- How Does Web Application Firewall Work?
- How are Signatures Used to Prevent Attacks?
- How is Cross-Site Request Forgery Prevented?
- How is Information Disclosure Prevented?
- How are Broken Authentication Attacks Prevented?
- How are Insecure Storage and Communications Prevented?
- How is Access to Restricted URLs Prevented?
- How are Slowloris Attacks Prevented?
- What Type of PCI Compliance Reports Are Available?
- How Does Cookie Tampering Protection Work?
- How Does Application Profiling Work?
- How Does Rate Limiting for Custom Rules Work?
- Restful API - Phase 1 Support
- Restful API - Phase 2 Support
- Navigating the Management Interface
- Deployment Guidelines
- Secure Mobile Access Dashboard
- Configuring Secure Mobile Access
- System Configuration
- System > Status
- System > Licenses
- System > Time
- System > Settings
- System > Administration
- System > Certificates
- System > Monitoring
- System > Diagnostics
- System > Restart
- System > About
- Network Configuration
- Portals Configuration
- Portals > Portals
- Portals > Application Offloading
- Portals > Domains
- Viewing the Domains Table
- Removing a Domain
- Adding or Editing a Domain
- Secure Hosts for Secure Network Detection
- Adding or Editing a Domain with Local User Authentication
- Adding or Editing a Domain with Active Directory Authentication
- Adding or Editing a Domain with RADIUS Authentication
- Adding or Editing a Domain with Digital Certificates
- Adding a Domain with SAML 2.0 Authentication
- Configuring SAML Authentication
- Configuring Two-Factor Authentication
- DUO Security Authentication Support for NetExtender and Mobile Connect Clients
- Portals > Load Balancing
- Portals > URL Based Aliasing
- System Configuration
- Configuring Services and Clients
- Services Configuration
- Services > Settings
- Services > Bookmarks
- Terminal Services (RDP-HTML5 and Native)
- Terminal Services (RDP-HTML5)
- Virtual Network Computing (VNC-HTML5)
- Citrix Portal (Citrix)
- Web (HTTP)
- Secure Web (HTTPS)
- External Web Site
- Mobile Connect
- File Shares (CIFS)
- File Transfer Protocol (FTP) and SSH File Transfer Protocol (SFTP)
- Telnet HTML5 Settings
- Secure Shell Version 2 (SSHv2)
- Services > Policies
- Device Management Configuration
- Clients Configuration
- End Point Control
- Web Application Firewall Configuration
- Viewing and Updating Web Application Firewall Status
- Configuring Web Application Firewall Settings
- Enabling Web Application Firewall and Configuring General Settings
- Configuring Global Exclusions
- Configuring Intrusion Prevention Error Page Settings
- Configuring Cross-Site Request Forgery Protection Settings
- Configuring Cookie Tampering Protection Settings
- Configuring Web Site Cloaking
- Configuring Information Disclosure Protection
- Configuring Session Management Settings
- Configuring Web Application Firewall Signature Actions
- Configuring Custom Rules and Application Profiling
- Using Web Application Firewall Monitoring
- Licensing Web Application Firewall
- Capture ATP
- Geo IP and Botnet Filter
- High Availability Configuration
- Services Configuration
- Configuring Users & Logs
- Users Configuration
- Users > Status
- Users > Local Users
- Local Users
- Editing User Settings
- Adding User Policies
- Adding a Policy for an IP Address
- Adding a Policy for an IP Network
- Adding a Policy for All Addresses
- Setting File Share Access Policies
- Adding a Policy for a File Share
- Adding a Policy for a URL Object
- Policy URL Object Field Elements
- Adding a Policy for All IPv6 Addresses
- Adding a Policy for an IPv6 Address
- Adding a Policy for an IPv6 Network
- Adding or Editing User Bookmarks
- Terminal Services (RDP) or Terminal Services (RDP - HTML5)
- Virtual Network Computing (VNC)
- Citrix Portal (Citrix)
- Web (HTTP)
- Secure Web (HTTPS)
- External Web Site
- Mobile Connect
- File Shares (CIFS)
- File Transfer Protocol (FTP)
- SSH File Transfer Protocol (SFTP)
- Telnet
- Secure Shell Version 2 (SSHv2)
- HTML5 SSH Key File Authentication Support
- Creating a Citrix Bookmark for a Local User
- Creating Bookmarks with Custom SSO Credentials
- Configuring Login Policies
- Denying Mobile App Binding when Login is Attempted from any External Network
- Reusing Mobile App Binding Text Code
- Flexibility in Choosing Two-factor Authentication Method for NetExtender Login
- Configuring End Point Control for Users
- Configuring Capture ATP
- Users > Local Groups
- Deleting a Group
- Adding a New Group
- Editing Group Settings
- Editing General Local Group Settings
- Enabling Routes for Groups
- Adding Group Policies
- Editing a Policy for a File Share
- Configuring Group Bookmarks
- Terminal Services (RDP), Terminal Services (RDP-HTML5) or Terminal Services (RDP-Native)
- Virtual Network Computing (VNC)
- Citrix Portal (Citrix)
- Web (HTTP)
- Secure Web (HTTPS)
- External Web Site
- Mobile Connect
- File Shares (CIFS)
- File Transfer Protocol (FTP) and SSH File Transfer Protocol (SFTP)
- Secure Shell Version 2 (SSHv2) HTML5 Settings
- SSHv2 Common Settings
- Configuring Group End Point Control
- LDAP Attribute Information
- Group Configuration for Active Directory and RADIUS Domains
- Creating a Citrix Bookmark for a Local Group
- Global Configuration
- Log Configuration
- Users Configuration
- Using Virtual Office
- Appendices
- Using Online Help
- Configuring an SMA Appliance with a Third-party Gateway
- Printer Redirection
- Use Cases
- Secure Mobile Access Security Best Practices
- Multi-Factor Authentication
- Additional Configuration Recommendations for Security Best Practices
- Prohibit Saving Username and Password
- Hide Domain List on Portal Login Page
- Enable HTTP Strict Transport Security (HSTS) for SMA
- Enforce Login Uniqueness
- Enforce Client Source Uniqueness
- Enable “Login Schedule”
- Enable “Logout Schedule”
- Enforce Password Complexity
- Enable Client Certificate Enforcement (Advanced Security Feature)
- Restrict Request Headers
- Use a Public Certificate
- Allow Touch ID and Face ID on Mac, Apple IOS, and Android Devices
- Disconnection on Inactivity Timeout
- Disable the Default Admin Account
- Allow Policy Match Logging
- Setup Connection Policies
- Device Registration
- End Point Control
- GEO IP Fencing
- Capture ATP for the SMA 100 Series
- Security Enhancements
- General Considerations
- NetExtender Troubleshooting
- Frequently Asked Questions
- Using the Command Line Interface
- Using SMS Email Formats
- Support Information
- Glossary
- SonicWall Support
Performing Diagnostic Tests
Diagnostic tools allow the administrator to test SMA connectivity by performing a ping, TCP connection test, DNS lookup, or Traceroute for a specific IP address or Web site. You can also do a bandwidth test between the SMA appliance and your local computer or do an SNMP query to display information about the appliance.
You can do standard network diagnostic tests on the SMA appliance in the System > Diagnostics page.
To run a diagnostic test
- Navigate to the System > Diagnostics page.
-
In the Diagnostic Tool drop-down menu, select Bandwidth Test, TCP Connection Test, DNS Lookup, Ping, Ping6, Traceroute, Traceroute6, SNMP Query, or Botnet Test.
Diagnostic Tools and their Functions Diagnostic Tool Function Bandwidth Test Measures the upload and download speed of the network connection between your computer and the SMA appliance. TCP Connection Test Tests the connectivity of a port that is specified by appending a colon and port number to the host name or IP address (for example, 10.9.9.19:83orwww.myhost.com:83. If no port is specified, port 80 is tested.DNS Lookup Translates a DNS name to an IP address and vice versa. Ping Tests the connection to a host or IP address. Ping6 Tests the connection to an IPv6 address or domain. Ping6 is meant for use with IPv6 addresses and networks. Traceroute Identifies the route and number of hops needed to connect to a host or IP address. Traceroute6 Identifies the route and number of hops needed to connect to an IPv6 address or domain. Traceroute 6 is meant for use with IPv6 addresses and networks. SNMP Query Looks up SNMP information from the selected MIB. SNMP must be enabled (System > Administration page) before a query can be completed. In the SNMP MIB drop-down menu, select the MIB for which to display the values. The SNWL-SSLVPN-MIB is the Secure Mobile Access specific MIB that shows device statistics and licensing information. The SNWL-COMMON-MIB is a file common to all SonicWall Inc. products and shows product name, serial, firmware, ROM version, and asset number (user defined). The rest of the MIBs are standard SNMP MIBs including SNMPv2-MIB and All SNMP MIB-2, or you can select ALL MIBs. Botnet Test Identifies whether an IP address is a Botnet IP address. - If prompted for additional information like a Host or IP Address, type the requested information.
- Click Enter. The results display at the bottom of the page.
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