• Cloud App Security
• Understanding Cloud App Security
• Configuring Cloud App Security
  • Subscribing to Cloud App Security
  • Activating Cloud Applications for Cloud App Security
  • Activating Citrix ShareFile for Cloud App Security
• Managing Quarantine for Citrix ShareFile
  • Setting Up a Quarantine Folder for Citrix ShareFile
  • Using the Quarantine Page
  • Using the Quarantined File Creator Dashboard
  • Using the User Dashboard for Citrix ShareFile
  • Managing Restore Requests
• Using the SonicWall Cloud App Security Dashboard
  • Using the Security Events Widgets
    • Changing a Security Event Widget to an Alert or Custom Query
    • Resetting a Security Event Widget
    • Hiding a Security Event Widget
    • Configuring Security Event Widget Custom Queries
    • Adjusting the Time Scale
  • Viewing the Summary of Security Events
  • Viewing Login Events
  • Viewing Secured Applications
  • Viewing the Scanned Files Summary
• Managing Security Events
  • Using the Security Event Graphs
    • Viewing Security Events by Severity
    • Viewing Security Events by State
    • Viewing Security Events by Cloud Application
  • Viewing and Acting on Security Events
    • Removing Filters
    • Acting on Security Events
  • Managing Multiple Events
• Managing Policies
  • Understanding Cloud App Security Policies
    • Monitor only
    • Detect and Prevent
  • Creating New Policy Rules
    • Creating Data Leak Protection Policy Rules
    • Creating Malware Policy Rules
    • Creating Threat Detection Policy Rules
    • Creating Custom Query Policies
  • Stopping Policy Rules
  • Removing Policy Rules
• Using Data Leak Protection
  • Configuring Data Leak Protection Detection Rules
  • Reactivating Data Leak Protection
  • Predefined Data Leak Protection Policy Rules
    • Global Rules
    • Credentials and Secrets
    • Predefined Data Leak Protection Rules for Specific Countries
      • Argentina
      • Australia
      • Belgium
      • Brazil
      • Canada
      • Chile
      • China
      • Columbia
      • Denmark
      • Finland
      • France
      • Germany
      • Hong Kong
      • India
      • Indonesia
      • Ireland
      • Israel
      • Italy
      • Japan
      • Korea
      • Mexico
      • The Netherlands
      • Norway
      • Paraguay
      • Peru
      • Poland
      • Portugal
      • Singapore
      • Spain
      • Sweden
      • Taiwan
      • Thailand
      • Turkey
      • United Kingdom
      • United States
      • Uruguay
      • Venezuela
• Using Cloud App Security Analytics
  • Viewing the Summary Report
  • Viewing the Weekly Reports
  • Viewing Citrix ShareFile Analytics
  • Viewing Shadow SaaS Analytics
  • Viewing and Creating Custom Queries
    • Creating Custom Queries
    • Adding Custom Queries to the Dashboard
• Configuring Cloud Applications in the Cloud App Store
  • Configuring Citrix ShareFile for Cloud App Security
  • Re-Authorizing Cloud Applications
• Managing Security Applications in the Security App Store
  • Starting Security Applications
  • Stopping Security Applications
• Managing Security Tool Exceptions
• Using the System Log
  • Viewing the System Log
  • Exporting the System Log
• Managing Cloud App Security Licenses
  • Adding Administrator Users
  • Adding Read-Only Users
  • Unassigning Cloud App Security Licenses
• SonicWall Support
  • About This Document

Managing Restore Requests

Users can request that email messages and files in cloud storage applications can be moved out of quarantine.

To restore a quarantined email message or file

1. Navigate to the Quarantine page.
2. From the Quarantined File Creator Dashboard, select the items you want moved out of quarantine.
3. Click the Restore… button.
4. When prompted Are you sure you want to continue?, click Ok.

or

1. Navigate to the Quarantine > Restore requests page.
2. Select the items you want to manage:
   • Click the Restore… button to remove the selected items from quarantine.
   • Click the Decline… button to decline the restore request for the selected items.