On-Premises Analytics ESXi Deployment Guide
- On-Premises Analytics 2.5.7 for ESXi
- About this Guide
- System Requirements
- Installing On-Premises Analytics on ESXi
- Licensing and Registering Your On-Premises Analytics Instance
- Upgrading On-Premises Analytics
- Migrating Data From Internal to External Disk
- Using the Management Console
- SonicWall Support
Diagnostics
The Diagnostics screen provides the Ping and Nslookup tools to test connectivity between the management interface and the local network. Ping is used to test whether hosts in the network are reachable. Nslookup is available for sending DNS queries from the On-Premises Analytics instance. Another option is to Send diagnostics to SonicWall support.
To use Ping
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Select Diagnostics in the Menu and press Tab to move the focus into the Diagnostics screen.
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Select Ping to highlight it and then press Enter to display the Enter IP address dialog.
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Navigate into the dialog, press Backspace to clear the current value, and then type in the IP address that you want to ping.
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Press Enter.
The ping output is displayed in the Ping host dialog.
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Press the Esc key to close the dialog.
To use Nslookup
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Select Diagnostics in the Menu and press Tab to move the focus into the Diagnostics screen.
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Select Nslookup to highlight it and press Enter to display the Enter hostname dialog.
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Navigate into the dialog, press Backspace to clear the current value, and then type in the hostname that you want to look up with a DNS query.
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Press Enter.
The Nslookup query results are displayed in an information dialog. You can scroll up and down within the dialog by using the up/down arrow keys.
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Press the Esc key to close the dialog.
To send Diagnostic Report
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Select Diagnostics in the Menu and press Tab to move the focus into the Diagnostics screen.
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Navigate to Send diagnostics to SonicWall support.
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Select Send in the main view to highlight it, then press Enter. A dialog box showing the diagnostics send output is displayed. The last message indicates success or failure.
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Press the Esc key to close the dialog.
Any errors during the Send process are displayed in the Send diagnostics dialog box. Common reasons for the report failing to send include:
Misconfigured/missing default gateway
Misconfigured/missing DNS servers
Inline proxy
The Send Diagnostics tool does not currently work through HTTP proxies.
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