Connection Failure: "Connection to the licensing server not allowed" error message
03/26/2020 19 People found this article helpful 457,508 Views
Description
While trying to register the SonicWall by clicking on Register in the status page, you receive the error below.
- There isn't an Access Rule blocking the traffic to the licensing server
- The Check Network Settings test from the System | Diagnostics page returns an error for contacting the licensing server
Resolution
Go to the diag page of the Appliance following https://ApplianceIPaddress/diag.html and uncheck the feature Prevent communication with SonicWall Backend servers
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